Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
1. Introduction and Scope
QuantumCampus LLC ("Company," "we," "us," "our," or "DentistJourney") operates the website and services available at dentistjourney.com (the "Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access and use our Platform, including all related services, features, and functionality.
This Privacy Policy applies to:
- Users who visit our website
- Users who create accounts
- Users who use our services
- Individuals whose information is collected through third-party sources
Please read this Privacy Policy carefully. By accessing or using DentistJourney.com, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, you may choose not to use our Platform.
We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting to the Platform, and your continued use of the Platform constitutes your acceptance of the modified Privacy Policy. We will notify you of material changes via email or prominent notice on the Platform.
2. Information We Collect
2.1 Information You Provide Directly
We collect information that you voluntarily provide when you:
Account Registration and Profile Creation
- Full name
- Email address
- Phone number
- Password and authentication credentials
- Profile photo or avatar
- Date of birth
- Address and geographical location
Educational and Professional Background
- Current and past educational institutions
- Graduation dates and expected graduation dates
- Grade Point Average (GPA)
- Dental Admission Test (DAT) scores
- Board exam scores and certification status
- Dental school name and class rank
- Academic honors and achievements
- Research experience and publications
- Volunteering experience and hours
- Shadowing experience
- Work history and employment details
- Professional licenses and certifications
Application Materials
- Personal statements and essays
- Interview recordings and transcripts
- Cover letters and resumes
- Letters of recommendation
- Application responses and submitted forms
- Program rankings and preferences
Communication and Support
- Messages and inquiries sent through contact forms
- Emails sent to our support team
- Chat messages and customer support interactions
- Feedback, suggestions, and complaints
- Survey responses
Payment Information
- Billing name and address
- Billing email address
- Transaction history
- Note: We do NOT collect or store complete credit card numbers. Payment processing is handled by Stripe, our third-party payment processor.
2.2 Information Collected Automatically
We automatically collect certain information about your device and usage behavior:
Device and Browser Information
- Device type (mobile, tablet, desktop)
- Operating system and version
- Browser type and version
- Device identifiers and hardware model
- Device settings and preferences
- Unique device ID or Mobile Advertising ID
Usage and Activity Data
- Pages visited and content accessed
- Time spent on pages
- Clicks and interactions with features
- Search queries and filters used
- Features and tools used
- Actions taken within the Platform
- Error messages and technical issues
- Completion rates for forms and processes
- Referral source and landing pages
Network and Connection Data
- IP address
- Internet Service Provider (ISP)
- Connection speed
- Domain name
- Geographic location (city, state, country level)
- Timestamp of activities
Cookie Data
We use cookies and similar tracking technologies to collect information. See Section 7 for detailed cookie information.
2.3 Information from Third Parties
We may collect information about you from third-party sources:
Social Media and Authentication Providers
- When you authenticate via Google OAuth, we receive: name, email address, profile photo, and basic account information
- When you authorize integration with Instagram or Facebook, we receive: profile name, public profile information, follower count, and engagement metrics
Analytics and Tracking Services
- Google Analytics (GA4), Google Tag Manager, Microsoft Clarity, and Hotjar provide usage analytics and heatmap data
- These services collect device information, usage patterns, and interaction data
Data Aggregators and Public Records
- We may receive information from public sources to verify credentials or educational background
- ScrapingBee provides supplementary data collection capabilities for SDN (Student Doctor Network) data research
Payment and Financial Services
- Stripe provides payment transaction information and fraud detection data
3. How We Use Your Information
We use the information we collect for the following purposes:
3.1 Service Delivery and Operations
- Creating and maintaining your account
- Providing access to Platform features and services
- Processing transactions and payments
- Fulfilling your requests and responding to inquiries
- Sending administrative communications (account confirmation, password resets, policy updates)
- Troubleshooting technical issues and providing customer support
- Performing necessary platform maintenance and updates
3.2 Personalization and User Experience
- Customizing content and recommendations based on your profile
- Remembering your preferences and settings
- Tailoring educational materials and guidance to your situation
- Tracking application progress and completion
3.3 Communication and Marketing
- Sending promotional emails and marketing materials (if opted in)
- Conducting surveys and collecting feedback
- Announcing new features, products, or services
- Sending newsletters and educational content
- Contacting you regarding important updates to terms or policies
3.4 Analytics and Improvement
- Analyzing usage patterns and user behavior
- Identifying popular features and content
- Measuring platform performance and user engagement
- Conducting A/B testing and optimization studies
- Generating statistical insights and analytics reports
- Improving Platform design, functionality, and content
3.5 Security and Fraud Prevention
- Detecting, investigating, and preventing fraudulent activities
- Protecting against unauthorized access or misuse
- Enforcing our Terms of Service and other agreements
- Verifying user identity and preventing duplicate accounts
- Monitoring for security vulnerabilities and threats
3.6 AI and Machine Learning
- Processing information through OpenAI, Anthropic (Claude), and Together AI for:
- Natural language processing and analysis
- Content recommendations and personalization
- Interview preparation and feedback
- Automated essay and statement review
- All AI processing complies with applicable data protection regulations
3.7 Speech and Avatar Services
- Processing audio and video through Deepgram for transcription services
- Generating personalized avatars via Simli for enhanced user experience
3.8 Content Detection and Authenticity
- Using GPTZero and Originality.ai to detect AI-generated content
- Ensuring compliance with academic integrity standards
- Verifying authenticity of user-submitted materials
3.9 Legal and Compliance
- Complying with legal obligations and government requests
- Establishing, exercising, or defending legal claims
- Enforcing agreements and protecting legal rights
- Responding to court orders, subpoenas, or regulatory investigations
3.10 Business Operations
- Conducting internal business analysis and planning
- Creating de-identified and aggregated data for research and insights
- Improving products and services
- Training and improving our staff
4. Information Disclosure and Sharing
4.1 Third-Party Service Providers
We share information with carefully selected third-party service providers who perform services on our behalf:
Payment Processing
- Stripe: For processing payments, billing, and fraud detection
- Data shared: Billing name, address, email, transaction details
- They do NOT receive complete credit card numbers
Analytics and Tracking
- Google Analytics (GA4) and Google Tag Manager: For usage analytics and event tracking
- Data shared: Anonymized usage data, device info, IP address
- Microsoft Clarity: For user behavior analysis and session recordings
- Data shared: Device info, interaction data, mouse movements
- Hotjar: For heatmaps, session recordings, and user feedback
- Data shared: Usage patterns, scrolling behavior, clicks
Artificial Intelligence and Language Services
- OpenAI: For natural language processing and content analysis
- Data shared: User-submitted essays, statements, and written content (for processing only)
- Anthropic (Claude): For AI-powered assistance and content analysis
- Data shared: User queries, educational content, and writing samples (for processing only)
- Together AI: For additional AI model services and inference
- Data shared: User content requiring AI analysis or generation
Speech and Avatar Generation
- Deepgram: For speech-to-text transcription and audio processing
- Data shared: Audio files, interview recordings, voice data
- Simli: For AI avatar creation and personalized video generation
- Data shared: User profile information, preferences, audio/video materials
Content Detection and Verification
- GPTZero: For detecting AI-generated content
- Data shared: User-submitted essays and writing samples
- Originality.ai: For plagiarism detection and content authenticity verification
- Data shared: User submissions and written content
Cloud Infrastructure and Email Services
- Amazon Web Services (AWS):
- S3: For secure file storage
- RDS PostgreSQL: For database management
- SES: For transactional and notification emails
- SNS: For push notifications
- App Runner: For application hosting and deployment
- Data shared: All stored user data, application data, files
Authentication Services
- Google OAuth: For secure account authentication
- Data shared: Email address, name, profile information (for login purposes only)
Social Media APIs
- Instagram Graph API and Facebook Graph API: When you authorize integration
- Data shared: Your authorization token (for retrieving public profile data you designate)
- Twitter/X API: For social media integration (if enabled)
- Data shared: Your authorization credentials and public profile information
Web Scraping and Data Collection
- ScrapingBee: For collecting supplementary educational and professional data
- Data shared: Search queries, research parameters
All service providers are bound by confidentiality agreements and are contractually obligated to use your information solely for the purposes we specify.
4.2 Business Transfers
If QuantumCampus LLC is involved in a merger, acquisition, bankruptcy, dissolution, reorganization, similar transaction, or proceeding, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.
4.3 Legal Obligations and Safety
We may disclose your information when required by law or when we believe in good faith that disclosure is necessary to:
- Comply with applicable laws, regulations, and legal processes
- Respond to lawful requests from government authorities
- Enforce our Terms of Service and other agreements
- Protect the security and integrity of our Platform
- Protect the rights, privacy, safety, or property of our Company, users, or the public
- Prevent or investigate possible wrongdoing
4.4 Aggregated and De-Identified Information
We may share aggregated, de-identified, or anonymized information that cannot reasonably be used to identify you with third parties for research, marketing, analytics, and other purposes without restriction.
4.5 With Your Consent
We may share your information with third parties when you explicitly consent to such sharing through clear affirmative action (such as checking a box or clicking "authorize").
4.6 Information We Do NOT Share
We do NOT share:
- Complete credit card or payment card numbers
- Government-issued identification numbers (SSN, passport, etc.) except as required by law
- Medical or health records (unless you explicitly authorize)
- Information protected by attorney-client privilege
5. CCPA/CPRA Compliance and California Consumer Rights
5.1 Applicability
This section applies to residents of California and provides rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). These rights apply to personal information, as defined by applicable California law.
5.2 Your California Privacy Rights
California residents have the following rights regarding their personal information:
5.2.1 Right to Know
You have the right to request and obtain:
- What personal information we have collected about you
- The categories of personal information collected
- The sources from which we collected your personal information
- Our purposes for collecting, using, and sharing your personal information
- The categories of third parties with whom we share your personal information
How to Submit: Contact privacy@dentistjourney.com with the subject line "California Right to Know Request" and provide sufficient information to verify your identity.
5.2.2 Right to Delete
You have the right to request deletion of personal information we have collected from you, subject to certain exceptions.
Exceptions: We may retain information when:
- Required to complete a transaction or fulfill services you requested
- Necessary to provide products or services you reasonably expect
- Required by law or legal obligation
- Needed to detect, prevent, or address fraud or security issues
- Needed for internal uses reasonably aligned with your expectations
- Necessary to defend legal claims
How to Submit: Contact privacy@dentistjourney.com with the subject line "California Right to Delete Request" and provide sufficient information to verify your identity and identify the specific information you request to be deleted.
5.2.3 Right to Correct
You have the right to request correction of inaccurate personal information we maintain about you.
How to Submit: Contact privacy@dentistjourney.com with the subject line "California Right to Correct Request," describe the inaccuracy, and provide corrected information. We will verify your identity and the accuracy of your request.
5.2.4 Right to Opt-Out of Sale or Sharing of Personal Information
While we do not knowingly "sell" personal information in the traditional sense, we do share information with service providers who may use it for cross-context behavioral advertising purposes.
You have the right to direct us not to sell or share your personal information for cross-context behavioral advertising.
"Do Not Sell or Share My Personal Information" Link California residents can exercise their right to opt-out via the "Do Not Sell or Share My Personal Information" link, which is prominently displayed on our homepage and in our footer.
How to Submit: You may also email privacy@dentistjourney.com with the subject line "Do Not Sell My Personal Information" or use our opt-out mechanism integrated within your account settings.
5.2.5 Right to Limit Use of Sensitive Personal Information
You have the right to limit our use of sensitive personal information (such as social security numbers, financial account information, precise geolocation, or contents of email/text messages) to only those uses necessary to provide requested services.
What We Consider Sensitive: Education records (GPA, test scores), professional credentials, and application materials.
How to Submit: Contact privacy@dentistjourney.com with the subject line "Limit Use of Sensitive Information" and specify what uses you wish to limit.
5.2.6 Right to Non-Discrimination
We will NOT discriminate against you for exercising any of your California privacy rights, including by:
- Denying goods or services
- Charging different prices or rates
- Providing different quality of service
- Suggesting you will receive different treatment
We may offer financial incentives for data collection or retention that are reasonably related to the value of your data. Any such incentive program will comply with CCPA/CPRA requirements.
5.3 Response Timeline and Verification
Response Deadline: We will respond to verifiable consumer requests within 45 days. If we require additional time, we will notify you and explain the delay.
Verification Process: We will verify your identity before processing your request. Verification may require:
- Matching information you provide against our records
- Asking you to confirm your email address and name
- Requesting additional identifying information
- For certain requests, we may require you to sign a declaration under penalty of perjury
Authorized Agents: You may designate an authorized agent to submit requests on your behalf. We will require:
- Written authorization from you
- Proof that the agent has authority to act on your behalf
- Direct verification of your identity (even when using an agent)
5.4 Designated Privacy Contact
Privacy Contact for California Residents:
- Email: privacy@dentistjourney.com
- Mailing Address: 2108 N St, Suite N, Sacramento, CA 95816, USA
- Phone: (650) 240-0799
5.5 Notice at Collection (CCPA § 1798.100(b))
This Privacy Policy, including Sections 2 (Information We Collect), 3 (How We Use Your Information), and 5.5 below, serves as our Notice at Collection. We provide this notice at or before the point of collection to inform you of the categories of personal information collected and the purposes for which it will be used. We do not collect additional categories of personal information or use personal information for materially different purposes without providing you with updated notice.
5.6 Categories of Personal Information Collected
Under CCPA/CPRA, the following categories of personal information may be collected:
- Identifiers: Name, email, phone, username, IP address, device ID
- Commercial Information: Transaction history, purchase records, billing information
- Biometric Information: The Platform does not collect biometric identifiers (e.g., fingerprints, facial recognition). Video recordings from Mock Interview sessions may capture facial imagery but are not processed for biometric identification purposes
- Internet Activity: Browsing history, search queries, interaction data, cookies
- Geolocation Data: City/state level location, GPS coordinates (if enabled)
- Professional Information: Educational background, work experience, licenses, certifications
- Education Information: Academic records, test scores, transcripts, degrees
- Inferences: Preferences, interests, characteristics derived from your activity
- Sensitive Personal Information: Precise geolocation, contents of messages, social security number (if provided for verification)
5.7 CPRA Specific Provisions (Minors)
Our Platform is not directed at users under 18 years old. We do not knowingly collect personal information from individuals under 18 (see Section 10). However, if we inadvertently collect personal information from a California resident aged 13-16, we will not sell or share such information without the consumer's affirmative authorization, consistent with CPRA requirements. If we collect personal information from a California resident under 13, we will not sell or share such information without parental or guardian consent.
6. Data Retention and Deletion Schedule
We retain personal information for as long as necessary to:
- Provide services and fulfill your requests
- Maintain your account
- Comply with legal and regulatory obligations
- Resolve disputes and enforce agreements
- Support internal analytics and business purposes
6.1 Retention Schedule by Data Category
Account Information
- Retention Period: During active account plus 90 days after account closure
- Deletion: Automatically deleted 90 days after account closure
Educational and Professional Background
- Retention Period: During active account plus 2 years after last activity
- Deletion: Deleted upon request or after 2 years of inactivity
Application Materials and Interview Recordings
- Retention Period: 3 years from the date of creation (covering typical dental admissions cycles)
- Deletion: Deleted upon request or after 3 years
Payment Information
- Retention Period: As required by accounting standards (7 years for tax/legal purposes)
- Stored by Stripe; transaction metadata deleted from our systems after 7 years
- Complete credit card numbers: Never stored by QuantumCampus LLC
Log Files and Technical Data
- Retention Period: 90 days
- Automatic deletion after retention period expires
Analytics Data
- Retention Period: 26 months (consistent with Google Analytics 4 default)
- Aggregated data may be retained indefinitely
Communication Records
- Retention Period: 2 years
- Deleted upon request or after 2 years of last communication
Cookies
- Retention Period: As specified in Section 7
- Session cookies: Deleted upon browser closure
- Persistent cookies: Up to 2 years depending on cookie type
6.2 Data Deletion Process
To request deletion of your information, submit a deletion request to privacy@dentistjourney.com. We will process your request within 45 days, subject to the exceptions listed in Section 5.2.2.
7. Cookies and Similar Technologies
7.1 What Are Cookies?
Cookies are small data files placed on your device when you visit our Platform. They contain information that allows us to recognize you and remember your preferences.
7.2 Types of Cookies We Use
Essential/Functional Cookies
- Purpose: Necessary for Platform functionality and security
- Cookies: sessionid, csrftoken
- Retention: Session duration (deleted upon logout) or 14 days for persistent session tokens
- Opt-Out: Cannot be disabled without impairing service functionality
Analytics Cookies
- Purpose: Measuring user engagement, traffic sources, and behavior patterns
- Cookies: _ga, _gid, _gat (Google Analytics); Hotjar cookies; Microsoft Clarity cookies
- Retention: 26 months (GA4 default)
- Opt-Out: See Section 7.3
Preference/User Settings Cookies
- Purpose: Remembering your preferences and settings
- Cookies: userpreferences, themepreference, language_preference
- Retention: 1 year
- Opt-Out: Can be reset by clearing browser cookies or adjusting account settings
Marketing/Advertising Cookies
- Purpose: Delivering targeted content and measuring ad performance
- Cookies: Third-party marketing cookies (if used)
- Retention: Up to 13 months (varies by advertising platform)
- Opt-Out: See Section 7.3
7.3 How to Control Cookies
Browser Settings: You can control cookies through your browser settings:
- Chrome: Settings > Privacy and security > Cookies and other site data
- Safari: Preferences > Privacy > Manage Website Data
- Firefox: Preferences > Privacy & Security > Cookies and Site Data
- Edge: Settings > Privacy, search, and services > Clear browsing data
Opt-Out of Analytics:
- Google Analytics: Google Analytics Opt-Out Browser Add-On
- Hotjar: Hotjar Opt-Out
- Microsoft Clarity: Clarity respects your browser's "Do Not Track" signal
Cookie Consent Management: When you first visit our Platform, we display a cookie consent banner. You can:
- Accept all cookies
- Accept only essential cookies
- Customize which types of cookies to accept
- Withdraw your cookie consent at any time
7.4 Other Tracking Technologies
We may use other tracking technologies including:
- Pixels and Web Beacons: Small transparent images embedded in pages to track usage
- Local Storage: Browser storage for remembering preferences and user data
- Mobile Device Identifiers: On mobile apps, unique device identifiers for analytics
8. International Data Transfers
8.1 Data Transfer Mechanisms
Our Platform is hosted primarily on Amazon Web Services (AWS) servers located in the United States. If you are located outside the United States, your information will be transferred to, stored in, and processed in the United States and other countries where we operate or where our service providers are located.
By using our Platform, you consent to the transfer of your information internationally as described in this Privacy Policy.
8.2 EU/EEA Data Transfers
For users in the European Union, European Economic Area, or United Kingdom, we rely on the following transfer mechanisms to ensure adequate safeguards:
Standard Contractual Clauses (SCCs)
- We execute Standard Contractual Clauses (as approved by the European Commission) with all third-party processors
- SCCs are incorporated into our Data Processing Agreements with service providers
- This ensures your information receives adequate protection as it is transferred
Adequacy Decisions
- We may rely on adequacy decisions issued by the European Commission for certain jurisdictions
Lawful Basis for Processing (GDPR Article 6)
If you are located in the EU/EEA/UK, we process your personal data on the following lawful bases:
- Contract Performance (Article 6(1)(b)): Processing necessary to provide Platform services you requested (account management, service delivery, payment processing)
- Legitimate Interests (Article 6(1)(f)): Analytics, platform improvement, fraud prevention, and security — where our interests do not override your fundamental rights
- Consent (Article 6(1)(a)): Marketing communications, non-essential cookies, and optional integrations (e.g., social media). You may withdraw consent at any time
- Legal Obligation (Article 6(1)(c)): Tax record retention, regulatory compliance, and law enforcement requests
Your Rights Under GDPR (if applicable)
If you are subject to GDPR, you have additional rights:
- Right of access to your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing (including direct marketing)
- Right to withdraw consent at any time
- Rights related to automated decision-making and profiling
- Right to lodge a complaint with a supervisory authority
For GDPR-related requests, contact: privacy@dentistjourney.com
9. Data Security Measures
9.1 Security Safeguards
We implement comprehensive technical, administrative, and physical security measures to protect your information:
Technical Safeguards
- Encryption: Data in transit is encrypted using TLS/SSL protocols (HTTPS)
- Database Security: Data at rest is encrypted using industry-standard encryption algorithms
- Access Controls: Role-based access control limiting employee access to necessary information only
- Firewalls: Network firewalls and intrusion detection systems
- Regular Updates: Security patches and system updates applied regularly
- Penetration Testing: Annual security audits and penetration testing by qualified third-party assessors
Administrative Safeguards
- Confidentiality Agreements: All employees sign confidentiality and data protection agreements
- Training: Regular security and privacy training for staff
- Data Minimization: We collect only necessary information
- Access Logging: All data access is logged and monitored
- Incident Response Plan: Documented procedures for responding to security breaches
Physical Safeguards
- Facility Security: AWS data centers employ industry-leading physical security measures
- Employee Vetting: Background checks for personnel with access to sensitive data
- Secure Disposal: Information is securely disposed of when no longer needed
9.2 Payment Security
- PCI-DSS Compliance: Payment processing through Stripe complies with PCI Data Security Standard (PCI-DSS)
- We Do NOT Store: Complete credit card numbers are never stored on our servers
- Tokenization: Payment information is tokenized for secure future transactions
- Stripe Encryption: Stripe handles all card data encryption and security
9.3 Limitations
While we implement reasonable security measures, no system is completely secure. We cannot guarantee absolute security of your information. Use of the Platform is at your own risk. You are responsible for:
- Maintaining confidentiality of your password and account credentials
- Immediately notifying us of unauthorized access
- Ensuring your device has updated security software
10. Children's Privacy
10.1 Age Restriction
Our Platform is NOT directed to children under 18 years of age. We do not knowingly collect personal information from users under 18.
If you are under 18 years old, please do not use our Platform or submit information to us.
10.2 Parental Rights
If we become aware that a person under 18 has created an account or provided information, we will:
- Take reasonable steps to delete such information
- Remove the account
- Notify the parent or guardian if contact information is available
10.3 COPPA Compliance
Although our Platform is not directed at children under 13, we comply with the Children's Online Privacy Protection Act (COPPA) to the extent applicable:
- We do not require children to disclose more information than necessary
- We do not condition participation in activities on collection of unnecessary information
- We retain children's information only as long as reasonably necessary
- Parents may request review, deletion, or revocation of a child's information
To report concerns about children's privacy: Contact privacy@dentistjourney.com
11. Third-Party Links and Services
11.1 External Links
Our Platform may contain links to third-party websites and services not operated by QuantumCampus LLC, including:
- Educational websites and resources
- Social media platforms
- Partner institutions and programs
- External tools and services
11.2 No Responsibility
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to:
- Review the privacy policies of any third-party website before providing information
- Understand that third-party links are not endorsements
- Use caution when clicking external links
11.3 Third-Party Plug-Ins
If our Platform uses third-party plug-ins (such as social media widgets, chat plugins, or embedded content), those plug-ins may collect information independently:
- Review the plugin provider's privacy policy
- Adjust your browser privacy settings to limit tracking
- Use opt-out mechanisms provided by the plug-in provider
12. Your Choices and Control
12.1 Email Communications
Marketing Emails: You can opt out of promotional and marketing emails by:
- Clicking the "Unsubscribe" link at the bottom of any marketing email
- Updating your preferences in your account settings
- Emailing us at privacy@dentistjourney.com with your request
Administrative Emails: You cannot opt out of administrative emails (account confirmation, password resets, policy updates) as they are necessary for account security and legal compliance.
12.2 Account Settings and Controls
You may access, update, and manage your information through your account settings:
- Update profile information and educational background
- Modify notification preferences
- Adjust privacy settings
- Download your data (see Section 12.4)
- Delete your account (see Section 12.5)
12.3 Browser Do-Not-Track Signals
Some browsers include a "Do Not Track" (DNT) feature. Our Platform honors DNT signals where feasible and respects your privacy choices through additional mechanisms (cookie preferences, opt-out links, etc.). Certain third-party analytics services integrated into the Platform may not honor DNT signals independently; for those services, please use the specific opt-out mechanisms described in Section 7.3.
12.4 Data Portability
California residents and users in certain other jurisdictions have the right to request a copy of their personal information in a portable format. To submit a data portability request:
- Contact privacy@dentistjourney.com with the subject line "Data Portability Request"
- We will provide your information in a commonly used, machine-readable format within 45 days
12.5 Account Deletion
You may request deletion of your entire account and associated information by:
- Contacting privacy@dentistjourney.com with the subject line "Account Deletion Request"
- Confirming your identity through our verification process
- Acknowledging that certain information may be retained as legally permitted
Deleted accounts cannot be recovered. Some information may be retained for legal, tax, or operational reasons (see Section 6).
13. Privacy Policy Updates and Amendments
13.1 Policy Changes
We reserve the right to modify this Privacy Policy at any time. Material changes will be:
- Posted on our Platform
- Sent to your registered email address
- Effective immediately upon posting unless specified otherwise
- Noted with the updated "Last Updated" date
13.2 Your Acceptance
Your continued use of the Platform after changes are posted constitutes your acceptance of the modified Privacy Policy. We encourage you to review this policy periodically to stay informed of how we protect your information.
14. Contact Information and Dispute Resolution
14.1 Privacy Inquiries and Requests
Contact Methods:
Email: privacy@dentistjourney.com Mailing Address: 2108 N St, Suite N, Sacramento, CA 95816, USA Phone: (650) 240-0799
Response Timeline: We will respond to inquiries within 5 business days. For formal requests (deletion, access, correction), see Section 5.3 for the 45-day response window.
14.2 Alternative Dispute Resolution
If you have a dispute regarding our privacy practices and cannot resolve it through direct communication, you may:
California State Attorney General: Submit a complaint to the California Attorney General's office
- Website: oag.ca.gov
- Address: 1300 I Street, Sacramento, CA 95814
California Privacy Protection Agency (for CPRA violations):
- Website: cppa.ca.gov
- Email: privacy@cppa.ca.gov
14.3 Legal Action
You retain the right to pursue legal action regarding privacy disputes. Nothing in this Privacy Policy waives any rights you have under California law.
15. Legal Disclaimers and Standard Provisions
15.1 Severability
If any provision of this Privacy Policy is found to be invalid, illegal, or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, or if not possible, will be severed. All other provisions will remain in full force and effect. The severance of any provision will not affect the validity or enforceability of the remaining provisions.
15.2 Entire Agreement
This Privacy Policy, together with our Terms of Service and any other agreements between you and QuantumCampus LLC, constitutes the entire agreement regarding your privacy rights and our information practices. This policy supersedes all prior negotiations, representations, and agreements (written or oral) regarding privacy and data protection.
15.3 Governing Law and Jurisdiction
This Privacy Policy is governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. All disputes arising from or relating to this Privacy Policy will be:
- Subject to the exclusive jurisdiction of state and federal courts located in Sacramento County, California
- Governed by California substantive law
- Subject to California procedural law where applicable
15.4 Waiver
The failure of QuantumCampus LLC to enforce any right or provision of this Privacy Policy will not constitute a waiver of such right or provision. If we waive a breach, it does not waive any other breach.
15.5 Assignment
We may assign our rights and obligations under this Privacy Policy to a successor entity (through merger, acquisition, or sale) without your consent. Your rights and obligations will remain unchanged.
16. Special State Law Compliance
16.1 California Residents
California residents have additional rights under CCPA/CPRA. These rights are detailed in Section 5 of this Privacy Policy. California residents also have rights under:
- California Online Privacy Protection Act (CalOPPE)
- California Consumer Legal Remedies Act
- California Unfair Competition Law
16.2 Other State Laws
If you are a resident of a state with privacy laws comparable to CCPA/CPRA (such as Virginia, Colorado, Connecticut, Utah, or others), similar rights may apply to you. Contact privacy@dentistjourney.com if you believe your state's privacy law provides additional rights.
16.3 European Union (GDPR)
If you are subject to the General Data Protection Regulation (GDPR), additional provisions apply regarding:
- Legal basis for processing
- Data subject rights
- Data Protection Impact Assessments
- Lawful transfer mechanisms
Contact privacy@dentistjourney.com for GDPR-specific information.
17. Summary of Key Privacy Features
QuantumCampus LLC is committed to protecting your privacy through:
✓ Transparent collection and use practices ✓ Comprehensive California consumer rights (CCPA/CPRA) ✓ Secure handling of all information ✓ Minimal sharing with third parties ✓ No storage of complete credit card numbers ✓ User controls over communications and data ✓ Secure deletion upon request ✓ Data retention schedules ✓ Cookie consent and opt-out mechanisms ✓ International data transfer safeguards ✓ Regular policy updates ✓ Responsive privacy support team
18. Acknowledgment
By using DentistJourney.com, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree with any part of this policy, you should not use our Platform.
Last Updated: March 24, 2026 Version: v1.0 Effective Date: May 7, 2025
For questions or concerns about this Privacy Policy, contact privacy@dentistjourney.com.
QuantumCampus LLC (California State Entity ID: B20250110482) 2108 N St, Suite N, Sacramento, CA 95816, USA (650) 240-0799
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