Legal Agreement

Terms and Conditions

Please read these terms carefully before using our services. By using our website, you agree to be bound by these terms.

Version 2.0 Effective: May 22, 2026 Updated: May 22, 2026

2. Company Information

Field Value
Legal Entity QuantumCampus LLC
Type California Limited Liability Company
State Entity ID B20250110482
Principal Address 2108 N St, Suite N, Sacramento, CA 95816, USA
Email [email protected]
Phone (650) 240-0799
Governing Law State of California, Sacramento County

For inquiries, notices, or complaints, please contact us using the information above.

3. User Categories

The Platform serves the following user categories. These Terms apply to all of them; specific provisions for advisors and affiliates are in their separate agreements.

  • Pre-Dental Students: Undergraduates preparing for dental school
  • Dental and Residency Students: Current dental students and applicants to specialty residency
  • International Dentists: Foreign-trained dentists pursuing US licensure or residency
  • Advisors: Credentialed dental professionals providing advisory services through the Platform under the Advisor Services Agreement
  • Affiliate Marketers: Marketers promoting the Platform under the Affiliate / Marketer Agreement

4. Eligibility and Account

4.1 Age

You must be at least eighteen (18) years of age. A parent or legal guardian may purchase a package on behalf of a named student per §16.1; the student remains the contractual counterparty for delivery and refund purposes.

4.2 Credential and Identity Verification

We may require verification of academic credentials, identity, or both. Government-ID identity verification (via Stripe Identity or equivalent) is required for purchase of any Outcome Guarantee Product (Mock Elite Guarantee, Gold Lite, Gold Guarantee).

4.3 Account Responsibility

You are responsible for the confidentiality of your account credentials and for all activity under your account. Notify us immediately at [email protected] of any unauthorized access.

4.4 Authentication

The Platform supports email/password and Google OAuth authentication.

5. Pricing, Packages, and Payment

5.1 Pricing Model

The Platform uses a package-based, one-time-purchase pricing model. Product families:

  • Individual Packages: Personal Statement (PS + 1 Session, PS + 3 Sessions, PS + 5 Sessions), Mock Interview (Starter, Pro Lite), School List (Lite, Pro, Elite)
  • Post-Purchase Upsell: Standalone 30-Min Advisor Session (offered to existing customers only; not displayed on the public pricing page)
  • Comprehensive Packages: Comprehensive Pro, Gold Lite, Gold Guarantee
  • Standalone Outcome Guarantee: Mock Elite Guarantee

Current prices, package contents, included session counts, and discount mechanics are listed at dentistjourney.com/pricing. Prices are in USD and may change with 30 days' email notice; existing purchases are not affected by subsequent price changes. Sales tax may apply based on your jurisdiction.

5.2 Payment Processor

All payments are processed through Stripe. Stripe Connect is used to facilitate payouts to Advisors and Affiliates. Refunds under the Outcome Guarantee Terms are issued via ACH bank transfer because cycle-end refund timing typically exceeds Stripe's 180-day card-refund window (see Outcome Guarantee Terms §6).

5.3 Promotional Discounts

  • One promotional code per transaction (admin promo OR affiliate code OR referral code — never combined)
  • Advisor add-ons (standalone 30-Min Advisor Sessions) are not subject to promotional discounts
  • Discount mechanics are described in our internal Pricing Policy and at dentistjourney.com/pricing

5.4 Non-Transferability

All packages, bundles, credits, and the Outcome Guarantee Products are non-transferable between accounts. Purchased services may only be used by the account holder. Packages may not be gifted, resold, assigned, shared, or transferred. Family-purchase exception in §16.1.

5.5 Refunds

Refunds are governed by the separate Refund and Cancellation Policy (refund-and-cancellation-policy.md). For the Mock Elite Guarantee, Gold Lite, and Gold Guarantee packages, refunds are additionally governed by the Outcome Guarantee Terms (outcome-guarantee-terms.md). Both documents are incorporated here by reference.

Quick summary:

  • AI / website-only purchases: 100% refund within 30 days; 50% within 60 days; no refund after 60 days
  • Advisor sessions: Non-refundable once delivered (24+ hour pre-session cancel = full refund)
  • Guarantee Products: 14-day satisfaction window; thereafter governed by Outcome Guarantee Terms

5.6 Price Changes

We may change prices with 30 days' email notice. Existing purchases are honored at the purchased price.

6. Platform Role, AI, and Outcome Disclosure

6.1 Technology Platform

DentistJourney is a technology platform connecting users to AI tools, educational resources, advisors, and peer communities. The Company is not a dental, medical, or licensed professional service provider.

6.2 No General Guarantee of Outcomes

Except as expressly provided in the Outcome Guarantee Terms applicable to the Mock Elite Guarantee, Gold Lite, and Gold Guarantee packages, the Platform does not guarantee:

  • Admission to dental schools or residency programs
  • Career advancement or professional opportunities
  • Success in licensing examinations or credential evaluation
  • Quality, accuracy, or currency of third-party advisor services or directory information

For Outcome Guarantee Products, the Company's outcome obligation is solely the refund mechanism described in the Outcome Guarantee Terms, subject to your completion of the Required Deliverables. The refund is the exclusive remedy under the guarantee. No other warranty, express or implied, applies to the guarantee.

6.3 Advisor Responsibility

Advisors on the Platform are independent contractors. The Company verifies credentials at advisor onboarding and provides the platform for advisor-student interaction, but the Company is not liable for advisor conduct outside the Platform (e.g., personal opinions, off-platform communication, post-engagement conduct).

6.4 AI Tools Disclaimer

AI-generated content (personal statements, interview feedback, school recommendations, acceptance-probability estimates) is created by machine learning models from third-party providers including OpenAI, Anthropic, and Together AI. AI may produce errors, omissions, or content that does not reflect current best practices. You are responsible for substantial review, revision, and authorship attestation when submitting AI-assisted material to any school. See the Acceptable Use Policy §6 for AI-specific usage rules.

7. User Content and Intellectual Property

7.1 Your Ownership

You retain ownership of original User Content (personal statements, essays, interview responses, etc.) that you submit to the Platform.

7.2 License to Company

You grant the Company a non-exclusive, royalty-free, worldwide license to use, store, process, display, and adapt your User Content for the purpose of (a) providing the Platform's services to you, (b) improving AI models and Platform features in anonymized or aggregated form, and (c) preserving content for compliance, security, and dispute resolution.

This license terminates 30 days after account deletion, except for: (a) backups retained per normal backup deletion cycles (not actively accessed); (b) anonymized data already incorporated into AI training (which cannot be unincorporated); (c) information required to be retained by law, regulation, or court order.

7.3 Restricted Content

You shall not upload, submit, or create User Content that:

  • Is defamatory, harassing, abusive, threatening, or hateful
  • Infringes third-party intellectual property rights
  • Contains malware, viruses, or other harmful code
  • Violates applicable law (privacy, export control, criminal law)
  • Impersonates another person or entity
  • Misrepresents your academic credentials, identity, or application history

7.4 Feedback

Feedback, suggestions, or improvement ideas you provide about the Platform are considered non-confidential and may be used freely by the Company without compensation or attribution.

7.5 Platform Intellectual Property

All Platform content, design, software, branding, trade secrets, AI model integrations, and data compilations are the exclusive property of QuantumCampus LLC or its licensors. You receive a limited, non-exclusive, non-transferable, revocable license to use the Platform for personal, non-commercial dental-school-application purposes consistent with these Terms. The full IP terms are in intellectual-property-policy.md.

8. Limitation of Liability and Disclaimers

8.1 AS-IS and AS-AVAILABLE

THE PLATFORM AND ALL SERVICES ARE PROVIDED "AS-IS" AND "AS-AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

8.2 Liability Cap

To the fullest extent permitted by law, the Company's total liability arising out of or related to your use of the Platform shall not exceed the greater of (a) $500 USD or (b) the total fees you paid the Company in the twelve (12) months immediately preceding the event giving rise to the claim.

This cap does NOT apply to:

  • Fraud or willful misconduct by the Company
  • Breach of the Company's confidentiality obligations
  • Infringement of intellectual property
  • Any liability that cannot be limited under California law (including, where applicable, certain consumer-protection statutes)
  • Refund obligations under the Outcome Guarantee Terms (those are governed by the OGT and not capped by this section)

8.3 Excluded Damages

To the maximum extent permitted by law, the Company is not liable for indirect, incidental, special, consequential, or punitive damages — including loss of profit, loss of business opportunity, loss of data, emotional distress, or reputational harm — even if the Company has been advised of the possibility.

8.4 Essential Terms

You acknowledge that the limitations in this Section 8 are essential terms of this Agreement, and that the Company would not provide services without them.

9. Indemnification

You agree to indemnify, defend, and hold harmless QuantumCampus LLC, its officers, employees, contractors, and agents from and against any and all claims, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

  • Your violation of these Terms or applicable law
  • Your User Content
  • Your infringement of any third-party right
  • Claims by third parties arising from your account or conduct
  • Your material misrepresentation in connection with any Outcome Guarantee Product

10. Dispute Resolution

10.1 Informal Resolution

Before pursuing formal dispute resolution, you agree to attempt good-faith informal resolution by contacting [email protected] with a detailed written description of the dispute. The Company will respond within 30 days.

10.2 Binding Arbitration — AAA Consumer Rules

If informal resolution fails, you and the Company agree to resolve any dispute through binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules in effect on the date of dispute filing, rather than in court litigation. If AAA declines to administer a particular dispute, JAMS Streamlined Arbitration Rules apply with a JAMS-administered neutral.

10.3 Arbitration Procedures

  • Arbitrator: A single neutral arbitrator selected per AAA Consumer Rules
  • Location: Sacramento County, California. At your request, the arbitrator may permit telephonic or video participation to avoid travel costs
  • Costs:
    • Claims under $10,000: The Company pays all AAA filing, administration, and arbitrator fees
    • Claims of $10,000 to $75,000: AAA administrative and arbitrator fees split equally
    • Claims over $75,000: Per AAA Commercial Arbitration Rules fee schedule
    • If the arbitrator finds your claim was brought in good faith, the Company reimburses your share of fees regardless of outcome
  • Discovery: Limited discovery per AAA rules
  • Confidentiality: Arbitration proceedings are confidential
  • Remedies: The arbitrator may grant any remedy a court of competent jurisdiction could grant, including injunctive, declaratory, and equitable relief, plus attorneys' fees if AAA rules permit

10.4 Carve-Outs from Arbitration

Excluded from mandatory arbitration:

  • Claims for equitable relief (injunctions, specific performance) in court of competent jurisdiction
  • Small claims court actions in Sacramento County, California, or in the small claims court in your county of residence, for qualifying claims under that court's jurisdictional limits
  • Claims arising from intellectual property infringement
  • Disputes about the enforceability of the Class Action Waiver in §10.5

10.5 Class Action Waiver

Arbitration shall be conducted on an individual basis only. You waive the right to participate in any class action, class arbitration, or representative action against the Company. All disputes must be brought in your individual capacity.

Safeguards:

  • This waiver does not prevent you from contacting the California Attorney General, the California Privacy Protection Agency, the FTC, or any other government agency about the Company
  • The Company will not seek to enforce this waiver if a court of competent jurisdiction determines that doing so would be unconscionable under your particular circumstances
  • If any court or arbitrator determines that this waiver is unenforceable as to a particular claim, that claim alone shall be severed and may proceed in a court of competent jurisdiction; all remaining claims continue in arbitration

10.6 Right to Opt Out of Arbitration and Class Waiver

You may opt out of the arbitration agreement and class action waiver in Sections 10.2-10.5 by sending written notice to [email protected] within thirty (30) days of first accepting these Terms. Your opt-out notice must include your full name, the email address associated with your account, and a clear statement that you decline to be bound by the arbitration and class waiver provisions. If you opt out, all other Terms remain in full force, and disputes will be resolved in the courts identified in Section 11.

11. Governing Law and Venue

These Terms are governed by California law, without regard to conflict of laws. For matters not subject to arbitration, exclusive venue lies in the state and federal courts located in Sacramento County, California. You consent to personal jurisdiction and venue of those courts.

12. Severability

If any provision is invalid, illegal, or unenforceable, it shall be modified to the minimum extent necessary to be enforceable. If modification is not possible, the provision shall be severed and the remaining provisions continue in full effect.

13. Entire Agreement

These Terms, the Privacy Policy, the Refund and Cancellation Policy, the Outcome Guarantee Terms (for Guarantee Products), the Stats Honesty Attestation (for Guarantee Products with DAT in hand), the Pre-DAT Conditional Eligibility Addendum (for Guarantee Products without DAT in hand), the Acceptable Use Policy, and the General Disclaimer constitute the entire agreement between you and the Company.

14. Account Termination

14.1 By You

You may terminate your account at any time via account settings or by emailing [email protected]. On termination:

  • Unused package credits expire immediately and are non-refundable subject to the Refund and Cancellation Policy
  • Your Platform access is revoked
  • Your User Content is deleted within 30 days, subject to legal and operational retention exceptions per §7.2

14.2 By the Company

We may suspend or terminate your account immediately, without notice, if:

  • You materially breach these Terms
  • You engage in fraud, illegal activity, or harassment
  • You materially misrepresent stats or application status in connection with an Outcome Guarantee Product
  • You initiate a chargeback in lieu of following the Refund Policy and OGT processes

On Company termination, all prior payments are non-refundable except as required by the Refund Policy and OGT.

14.3 Survival

Indemnification, liability cap, dispute resolution, governing law, IP, and any provision whose nature suggests survival continue after termination.

15. Amendments and Updates

The Company may amend these Terms at any time. Material amendments require 30 days' email notice and a re-acceptance modal on next login. Non-material updates (typo fixes, formatting) may be posted with the updated date.

If you do not agree to material amendments, you must cease using the Platform and may close your account before the amendment effective date.

16. Miscellaneous

16.1 Family Purchases

A parent, legal guardian, or family member may purchase a package on behalf of a named student. The student named at checkout is the account holder and the contractual counterparty for delivery, Required Deliverables (including under the Outcome Guarantee Terms), and refund purposes. Refunds (if owed) are returned to the original payment source. The student must complete all applicable deliverables in their own name; deliverables cannot be performed by the purchasing family member.

16.2 Non-Compete

Per California Business & Professions Code §16600, the Company does not impose non-compete obligations on users. The Company also does not enforce non-compete agreements against advisors or affiliates beyond the narrow non-solicitation provisions in their respective agreements.

16.3 Payment Card Industry Compliance

Payment processing is handled by Stripe, a PCI-DSS Level 1 compliant payment service provider. The Company does not request, store, or transmit full credit card numbers.

16.4 Accessibility

The Company is committed to Platform accessibility. Contact [email protected] to report accessibility concerns.

16.5 International Use

The Platform is designed primarily for US use. Users outside the US are responsible for compliance with local laws.

16.6 Notices

Notices to the Company: [email protected] or the mailing address in Section 2. Notices to you: the email address on file plus, for material changes, an in-Platform notification.

16.7 Assignment

The Company may assign these Terms to a successor entity (merger, acquisition, reorganization). You may not assign these Terms without the Company's written consent.

17. Acknowledgment

By clicking "I Agree," creating an account, or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.

Version: v2.0 | Last Updated: 2026-05-22

AI-drafted working draft. See AI-DRAFTED-NOTICE.md. Not legal advice. Do not publish to live checkout without California counsel review.

Questions About This Document?

If you have any questions, please contact us:

[email protected]
(650) 240-0799
Sacramento, CA
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